If you bought your Slimpod from the Amazon website, rather than directly from Thinking Slimmer, then first of all - Hello! Good to have you with us.

The Amazon site has restrictions on what we can tell you, so you're probably wondering how you obtain your membership password so you can explore all the great features on our site. You'd probably also like to obtain your personal handbook and success log.

We've made it really simply for you: Just send an email to

CustomerService@ThinkingSlimmer.com

and tell us your full name, email address and which product you bought. Please put the words Amazon Buyer in the subject field. We will set up your membership as quickly as we can and will email you a copy of your handbook.

That's all it takes!

We're sorry but if you buy a used Slimpod from anywhere we are unable to give you any membership benefits or give you online support.