Thinking Slimmer VIP member help page

LOGGING IN


Click the Members LogIn link in the panel at the top right of any page or in the Members Club section of the Quick Links list. You''ll see it in the picture below.



Your username is the email address you have registered with us. The password is the one you were sent when you first joined Thinking Slimmer. If you have forgotten your password, you can ask for help on the log-in page.



MY ACCOUNT


Once you're logged in you'll automatically be taken to the VIP Welcome page. You can navigate round the website using the dropdown menus in the black bar or the Quick Links panel down the left hand side.  To go to your account, click on the yellow My Account button (shown below). This will take you into the online store.



Underneath the black bar across the top of any store page (see picture below) you'll see the My Account link you need. To protect your details from others, you have to be logged in first. The blue and white padlock symbol remains locked at all times to show you that your personal details are 100 per cent secure.

 
 
 

MY DOWNLOADS

When you go to My Account you'll find a dashboard on the left of the page which gives you various options (there's a picture of it below). Click on My Downloads to be taken to the area where your downloads are kept. There are full instructions on the page about how to download your Slimpod to your own computer.
 
 

 MY PERSONAL DETAILS

On the My Account dashboard you can view and edit your profile. These are the details about you which we store on our system. Only you are able to see them. For your personal security we do not store your credit or debit card details. You can edit your member details on this page, for example if you move home, alter your billing address or change your email address. You can also reset your password and see a record of your purchases from us.

 NEED MORE HELP?

We're here to make you happy. If you need any further help please don't hesitate to email us:
CustomerService@ThinkingSlimmer.com  If you give us a number we can contact you on, we may phone you - sometimes a quick call is all it takes to help you out.
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IT may look like a space hopper without handles, but a STABILITY BALL is a fantastic investment for those who want to do simple workouts at home, I've put together a few exercises below but there is so much you can do - why not send us some ideas! When you first start working out, exercisi...
Date: 21 Feb 2012
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IF YOU’RE new to Slimpods, or even if you’ve been using one for some time like Darin McCloud in my picture, some of you may find you still have your diet heads on from time to time. So I thought I'd explain what happens when you're on a diet and the way this conditioning might s...
Date: 10 Feb 2012
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THINKING SLIMMER'S BEGINNERS GUIDE TO RUNNING FIRST STEPS TO GET YOU UP ON YOUR FEET    IF you feel you want to get started on a new fitness regime then running could be the best option for you, because it’s never too late to start. ...
Date: 02 Feb 2012
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WHEN you want to lose weight it’s important that you eat great nutritional food which will keep you feeling energised while also helping you to shed those pounds. I asked my friend Amanda Ursell, the UK’s leading nutritionist who always seems to be popping up on TV, for her advice on th...
Date: 05 Jan 2012
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Getting your eating habits and weight back to normal after you've had a baby can be really, really difficult. That's why my friend Wendy founded the MuTu system for mum's who want to lose the wobbly bits, strengthen their abs and flatten their tummies after they've given birth. Just like Slimp...
Date: 13 Dec 2011
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Sometimes I despair – my youngest son walked in the other day from school, with a can of coke in one hand and a big bag of chocolates in the other. However hard we try to keep our kids eating healthily sometimes it can feel like we are losing the battle, especially when they can buy ...
Date: 01 Dec 2011
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BECAUSE so many of you are taking up walking, jogging and running now that your Slimpod is changing your eating habits, I asked my friend the celebrity fitness expert Nicki Waterman for her advice on starting out. She’s come up with a super-simple walking and running plan that will help you ...
Date: 14 Nov 2011
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Did you see Katie Hill, the youngest person in Britain to have gastric band surgery, on BBC Breakfast this morning? I was incensed by her story. It's is a very sad example of how a mother can so easily inflict her own lack of self esteem and weight issues on her child.   Katie was just ...
Date: 08 Nov 2011
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IF you’ve got a sweet tooth you may be hooked on your next fix of cupcakes in much the same way as a drug addict is hooked on the next fix of cocaine. You probably didn’t think it was more than just an imaginary feeling, did you?   Well I was surprised to find out that scientists...
Date: 07 Nov 2011
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I JUST couldn't believe how many people were running in the Great South Run last Sunday (more than 20,000).  It was so inspirational seeing everyone run for such good causes. The picture shows the smashing sign Slimpod superstar Darin McCloud had on his back, by the way.  It set me thi...
Date: 02 Nov 2011
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